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Salesforce.com/foundation Sponsors 13th Annual Tibet House Benefit Concert in New York City

Salesforce.com supports internationally renowned work for preservation of Tibetan culture in conjunction with 4th Annual Freedom from Software event

February 28, 2003

NEW YORK, NY – February 28, 2003 – Salesforce.com®, the market leader in online CRM, announced that tonight the salesforce.com/foundation will ring in the Tibetan New Year at the 13th Annual Tibet House Benefit Concert at Carnegie Hall. Award winning performers David Bowie, Ray Davies, Laurie Anderson, Lou Reed, and Ziggy Marley will take the stage to celebrate the preservation of Tibetan culture. In tandem with the concert, Salesforce.com will host its 4th Annual Freedom from Software event tonight, a celebration with customers, partners and other associates to enjoy the success of the no-software model.

Marc Benioff, chairman, CEO and founder of salesforce.com and member of the Tibet House Board of Directors, has supported the Tibet House for many years. The Tibet House's mission is to preserve the wisdom and arts of Tibetan people in the emerging global culture. Robert Thurman, Tibet House president and professor of Indo-Tibetan Studies at Columbia University, values Benioff's endeavors to integrate business with the community and also sits on the salesforce.com/foundation Board of Directors.

"What I have learned from these people [Tibetans] has forever changed my life, and I believe their culture contains an inner science particularly relevant to the difficult time in which we live," writes Thurman. "My desire is to share some of the profound hope for our future that they have shared with me."

"We are committed to helping Tibetan people living in exile build skills that will enable them to succeed across all borders," says Benioff. "Fully integrating the success of salesforce.com with our efforts to support communities around the world is at the heart of our corporate philosophy."

Salesforce.com/foundation partners with the Tibet House, His Holiness the Dalai Lama, the Department of Education, and the Tibet Fund to support the preservation of Tibetan culture and empower the Tibetan people with technology. Since 2000, in addition to its work with the Tibet House, the Foundation has given over $135,000 to the Tibet Fund, an organization aiming to preserve the culture and the identity of the Tibetan people. These funds have been used for two primary projects including provisions for computer labs in eight schools for Tibetan children and technology for each of the 32 Tibetan settlements in India and Nepal to enable them to better communicate with each other, the outside world and the government in Exile.

Through these projects, the Foundation helps support and strengthen the Tibetan refugee communities in India and Nepal by providing technology for education and communication. Thousands of Tibetan youth and other community members are now communicating with each other and across the world daily via technology. These youth will also soon communicate with youth of other cultures through collaborative projects with other salesforce.com/foundation supported nonprofits such as the e-pal exchange project with students in Hawaii. In this project, Tibetan and Hawaiian youth will be introduced to each other across the miles, learn about different ways of life, discuss issues of local and global importance, and make new friends.

About salesforce.com/foundation

Salesforce.com/foundation is the leader in integrating philanthropy and business. In addition to its work in Tibet, salesforce.com/foundation, through its model of donating 1% of profits to the community annually, 1% of salesforce.com equity to its programs and 1% of employee working hours to community service, is building a new model for corporations to better serve the communities in which they operate. The Foundation also strives to better the lives of youth by providing relevant access to technology for youth in underserved communities both domestically and abroad. The Foundation works with other corporations, youth development agencies, and NGOs to create a society in which children, regardless of socio-economic background, ethnicity or learning level, have access to technology and understand how to use it to enhance their lives. Since July 2000, the Foundation has opened 40 Community Technology Centers serving over 25,000 youth and other community members around the world; has provided nearly 4000 hours of service to the community through salesforce.com's 200 employee volunteers; and offers the salesforce.com award winning online customer relationship management application to more than 100 qualified nonprofits globally saving them hundreds of thousands of dollars every year. More information is available at http://www.salesforce.com/foundation/.

About salesforce.com

Salesforce.com builds and delivers customer relationship management (CRM) applications as scalable online services. The salesforce.com product suite - Team Edition, Professional Edition, Enterprise Edition, Wireless Edition and Offline Edition - gives companies of all sizes a complete 360-degree view of the customer. The company's award-winning CRM solutions provide integrated online sales force automation, customer service and support management, and marketing automation applications to help companies meet the complex challenges of global customer communication. Salesforce.com has received considerable recognition in the industry, including Editors' Choice and two Five-Star ratings from PC Magazine, two Deploy Awards from InfoWorld, Red Herring 100, Upside Hot 100, Investor's Choice Award from Enterprise Outlook, Editors' Choice from TMCLabs, Top 10 CRM Implementation from

Aberdeen Group and InfoWorld's 2001 CRM Technology of the Year. Founded in 1999, salesforce.com is headquartered in San Francisco, with offices in Europe and Asia.

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